Policies and Announcements

COVID 19 Announcement

As we are all very aware, there is an ongoing pandemic that is making us all take extra precautions these days. I can assure you that the goods coming from my shop are washed, dried and not exposed to the outside world. My shop is not open to the public at the moment, and I have thoroughly cleaned every surface and object that has come in contact with any other human being.

Return Policy

Due to the personal nature of masks, and the fact that it is used in the toolbox in the fight against COVID-19 along with handwashing and social distancing, we are unable to accept returns. This is not an n-95 mask.

All other items can be returned for a refund ONLY if there is a manufacturing defect. These items are hand made and I will work with you to fix issues that arise that need repairs.

SHIPPING

Canadian shipping: Shipping is free for all Canadian orders. This allows me to send your item in an untracked envelope by Canada Post. You can upgrade to $15.00 at checkout if you wish to track your order.

As always, I offer contactless pick up. Please see the checkout for options.

United States shipping: I ship to all 62 territories and States. The postal rate is determined by Canada Post. Options will be available at check out.

MASK Disclaimer
Health Canada does not recommend the use of masks for any child 2 years old or younger. Our toddler masks are design without a pocket for a filter as it is not recommended young children use filters. When designing the masks colleen strictly adhered to all the health Canada guidelines. View federal guidelines here

We are all doing our very best to keep each other safe, and that is all we can do.
Much love to you all. We can do this!

About Zero Waste Initiative

We are all appalled about the never ending mountain of clothes that seem to be produced to throw away. In my own way, I am trying to reduce the amount of things that end up in a landfill or in bales in another country. I am trying to do my part in reducing textile waste by using every bit of fabric possible in my shop. Products that are part of the zero waste initiative will have it in their listings. This is also why I do not accept returns.