Policies and Announcements
Shop Policy
You are ordering a hand made item, as such it will take time to make. Be aware that the turn around can be as much as 14 days, depending on the time of year and my work load. I will, occasionally have nothing available on this site because of the work load.
You must pick up your order within 10 days. If you can't, please make arrangement with me, otherwise I will cancel your order and you forfeit the item.
You will not be refunded for ordering a custom item that you did not pick up.
Return Policy
All other items can be returned for a refund ONLY if there is a manufacturing defect. These items are hand made and I will work with you to fix issues that arise that need repairs.
SHIPPING
Canadian shipping: Shipping is free for all small items. Larger items will show Canada Post options at checkout.
United Kingdom: Shipping is now available! Rates are posted at checkout. Please choose tracked package, as we both want it to arrive, and this is the only option I can help you on the rare occasion a package goes for a quick trip to hide & seek land.